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About Our Spa

 

Appointments/Scheduling
We highly recommend booking appointments 48 hours in advance. One to two weeks for Packages or High traffic holidays (Mother’s Day, Valentine’s Day, Etc.) and Saturdays. All services offered have a specific time schedule and early arrive time allows for a relaxed and unhurried experience. . If late arrival is inevitable, your service(s) may be shorten in ordered to keep on schedule. However, you will be charged for the full service. A credit card may be required to reserve two or more services. For parties of two or more, a 50% down payment is required at the time of booking.

Electronic Devices
We understand in today's world of technology that we all need our cell phones, pager, PDA, and hand held computers. But we are all here for the same purpose. To take a break from this fast paced world, even if it's just for a little while. So we do request that you put all devices on silent while you are receiving your treatments at our spa.

Cancellation/No Show Policy
A 24-Hour notice is required to cancel an appointment. Clients not honoring this policy may be charged a $25 no show fee. A 72 hour notice is required to cancel large party appointments to qualify for deposit refund.

Payments
We are pleased to honor Mastercard, Visa, Amex, Discover, and Bank Debit Cards. Personal checks are accepted ($25 returned check fee)

Gift Certificates
Gift Certificates must be redeemed within 6 months of the date of purchase. With No Exceptions. Gift certificates are not redeemable for cash and cannot be used as gratuity. Gift Certificates may be used towards any service up to the value of the Gift Certificate. (Doesn’t have to be used for the package or service listed) Packages are to be done the same day. In the event that you may need to break the package up, you can use the gift certificate for the value and pay the difference. Gift Certificates must be presented at the time of service. Gift Certificates are non-refundable.

 

 

 


The Comfort Zone
8 Coker Drive - Rome, GA 30165
706-235-9366

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